Privacy Policy

rtmliving DISCLAIMER

INTRODUCTION

The following general guidelines, which are provided to Users for informational purposes only, have been drafted to guarantee the use of all features of rtmliving’s website.

We advise you to carefully read the document, which contains essential elements in terms of Privacy and Confidentiality and which, in relation to these aspects, contains the information form for the handling of personal data. In particular, the User who intends to interact with rtmliving must acknowledge that he or she has read the form and therefore accepts its contents, allowing rtmliving the processing of his or her personal data.

TERMS AND CONDITIONS

  • APPLICABILITY

The user unconditionally accepts the applicability of these terms and conditions of use (hereafter referred to as “Terms of Use”) for every access, visit, and use of rtmliving’s website. These Terms of Use refer to all information, advice and/or products and services, including those available on the website (“Information”), offered to the User.

It should be noted that the Terms of Use may undergo changes over time and that such changes come into force and will be considered valid and applicable from the moment in which the modified Terms of Use are published on the website. Users of the website are therefore invited to frequently check the Terms of Use in order to verify eventual changes.

  • INFORMATION AND RESPONBILITY

Everything contained on rtmliving’s website is published and offered for the attention of the Users with a purely and merely informative character and purpose: nothing of what is published on the site may be understood as binding recommendations.

rtmliving is not responsible for damages deriving from the use of (or the impossibility of use of) this website, including damages caused by viruses or derived from the inaccuracy or incompleteness of information, except for damage caused exclusively by fraud or gross negligence by rtmliving.

rtmliving is not responsible for damages caused by a lack of adequacy, timeliness or accuracy, for any reason, of this website or of the information contained herein.

rtmliving is also not responsible for damages caused by the use of electronic means of communication, including, but not limited to, damages derived by failure or delay in the supply of electronic communication, from the interception or the alteration of electronic communication by third parties, or by computer programs used for electronic communication and for the transmission of viruses.

rtmliving rejects any guarantee, including, but not limited to, warrantees on conditions, quality, merchantability, suitability for a specific purpose, and the absence of violations.

  • THIRD PARTY INFORMATION

The information provided by third parties is the expression of the personal opinion of those third parties, who take full responsibility for such opinions. rtmliving does not assume any responsibility regarding such contributions and/or information.

The hyperlinks present on the website may direct visitors to external websites operated by third parties. rtmliving is not responsible for the content and operation of these external websites. rtmliving is also not responsible for the products and services that may be offered on these websites.

  • INTELLECTUAL PROPERTY

Unless otherwise stated, all intellectual property rights on this website and the information herein contained are the exclusive property of rtmliving. Such rights include, but are not limited to, copyrights, rights to trade names, trademarks, and rtmliving’s logos and trademark images.

Users are allowed to read this website and information and make copies for personal use only, for example by printing or storing. Any other use of the site or information, such as storing or complete or partial reproduction of rtmliving’s website on any other external website, is forbidden.

  • SEVERABILITY

Any partial disability, even of a single clause, of the Terms of Use, does not affect the validity of the Terms of Use in their entirety, which remain valid, effective and enforceable for the Users of the website. In this instance, the invalid provisions will be replaced with other provisions of legal enforceability, which correspond as closely as possible to their original meaning, while maintaining the content and meaning of these Terms of Use.

  • APPLICABLE LEGAL REGIME

These Terms of Use are subject exclusively to the Italian legal system. The Court of Milan is summoned for any dispute arising from the use of rtmliving’s website, and from the application of the present Terms of Use, as well as disputes relating to their existence and/or validity.

PRIVACY NOTICE

Data privacy notice pursuant to Article 13 of EU Regulation 2016/679 and Legislative Decree 196/2003, as amended.

DATA CONTROLLER

The Data Controller is rtmliving srl, Via dei Caboto 49 - 50127 Firenze, Tel: (+39) 051 051 64100, Email: info@rtmliving.com

PURPOSE OF THE DATA PROCESSING

The website contains forms which require the user's personal data to be provided: personal data may be requested such as name and surname, e-mail address and other information that the user agrees to voluntarily provide by filling in the form.

More specifically, the data are required to facilitate access to the following services: “Reservation", “Accommodations” and “Payments”.

If the organization acquires information and personal data, such information to date will be used exclusively in order to contact the data subject, using the particulars submitted in order to process queries or requests contained in the message sent.

The following, therefore, are the purposes of the data processing in respect of each service (unless special consent is given for additional purposes):

  • "Reservation", to process the request and provide answers to queries made
  • “Accommodations”, to process the request and provide answers to queries made
  • “Payments”, to process the request

RECIPIENTS OR CATEGORIES OF RECIPIENT TO WHOM PERSONAL DATA MAY BE DISCLOSED

Data provided voluntarily through the website will be electronically stored in the database of the host server’s site and are protected by suitable data security measures against the risk of loss, destruction and unauthorized access.

Data Processing Operators entrusted with actual data processing operations will have access to the data, and also any technicians and/or advisors appointed to operate the website; the data will not be disclosed to third parties, save as provided for by legislative or regulatory provisions applicable in Italy.

INTERNATIONAL DATA TRANSFERS

Personal data collected or produced (processed) in relation to the website will be stored exclusively in Europe.

DATA RETENTION PERIOD AND DURATION OF THE DATA PROCESSING

Personal data will be stored only for the period of time required in order to enable the purposes of the data collection to be achieved, save as otherwise provided for by law.

RIGHTS OF THE DATA SUBJECT

The data subject is entitled to receive confirmation from the Data Controller as to whether or not personal data concerning him/her are being processed and, if so, he/she is entitled:

  • to obtain access to the personal data in question, to request the personal data to be rectified or erased or to have the data processing restricted, or to object to the data processing
  • to receive from the Data Controller personal data pertaining to him/her, in a format that is structured and in common use and readable on an automatic device, and also to transmit this data to another data controller (data portability)
  • to be informed of the existence of an automated decision-making process, including profiling
  • to revoke one's consent at any time, without prejudice to the legality of data processing operations carried out based on consent given prior to the revocation
  • to lodge a complaint to a supervisory authority.

NATURE OF THE DATA AND CONSEQUENCES OF NON-PROVISION OF DATA

Please note that the provision of personal data is optional. Nevertheless, the non-provision or incorrect provision of data that is deemed necessary (marked with an asterisk) may make it impossible to process the specific request, to be re-contacted or to receive whatever was requested.

The provision of data for marketing activities is optional and not required in order for the services to be performed.